Please read these Terms and Conditions carefully before using Daraz Palace. By registering or using the platform, you are deemed to have accepted these terms.
Daraz Palace ("we", "us", "the Platform") is an online gaming and betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between Daraz Palace and all of its users.
By accessing, registering, or using any service on Daraz Palace, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please refrain from using our platform.
Important: Daraz Palace is strictly for adults aged 18 and over. Account creation or use by minors is completely prohibited.
These Terms are governed by the applicable laws and regulations of Bangladesh. Any disputes shall fall under the jurisdiction of Bangladeshi courts. Daraz Palace reserves the right to amend these Terms at any time without prior notice, and continued use of the platform following any such amendment constitutes acceptance of the updated Terms.
To create an account on Daraz Palace, you must meet the following requirements:
Daraz Palace reserves the right to verify your identity when required. This process may involve requesting your national ID, passport, or other government-issued documents. Withdrawal access may be restricted until verification is complete.
Accounts created with false information may be suspended at any time and the balance may be forfeited.
If a single individual creates multiple accounts, all accounts will be closed and all bonuses forfeited. Daraz Palace is not obligated to refund any balance in such cases.
Daraz Palace accepts deposits via Mobile Pay, Nagad, and Rocket. The following rules apply to all deposits:
The following conditions must be met before withdrawing winnings:
Daraz Palace typically completes withdrawals within 3–5 minutes. Daraz Palace is not responsible for delays caused by technical issues on the part of your bank or mobile banking provider.
Daraz Palace offers a range of bonuses and promotional offers. The following general terms apply to all such offers:
New members are eligible for a welcome bonus on their first deposit. The wagering requirement applies based on the bonus amount. Full terms and conditions are available on the Promotions page.
Regular members may be eligible for weekly reload bonuses and cashback offers. These promotions are subject to specific terms, and Daraz Palace reserves the right to modify or discontinue them at any time.
Any attempt to abuse or fraudulently obtain bonuses will result in permanent account closure.
All games on Daraz Palace are conducted with complete fairness and transparency. Compliance with our Gaming Rules is mandatory for all users.
For Sports Betting, bets placed before a match or event begins are valid. Specific rules apply to live betting. If an event is cancelled or abandoned, the stake for that bet will be refunded.
Keno and lottery games are powered by certified RNG technology. Draw results are entirely random and cannot be influenced by anyone.
The RTP (Return to Player) rate for all casino games is listed on our platform. If a technical error is detected in any game result, Daraz Palace reserves the right to void that round and refund the wager placed.
The following activities are strictly prohibited on Daraz Palace. Violations will result in immediate account suspension and may lead to legal action.
Daraz Palace uses advanced technology to detect suspicious activity. If unusual activity is identified on an account, it may be temporarily suspended pending investigation.
Daraz Palace believes gaming is a form of entertainment and should never interfere with the important things in life. We are fully committed to responsible gaming.
If you believe gaming is having a negative impact on your life or someone close to you, please visit our Responsible Gaming Page page or contact us directly.
Daraz Palace reserves the right to temporarily suspend or permanently close an account under the following circumstances:
Users may close their account at any time by sending a request to support@darazpalace.net. Any valid balance will generally be refunded within 7 business days.
If an account is closed due to a rule violation, any bonus-related balance will not be refunded.
The Daraz Palace website, app, logo, graphics, game content, and all other materials are the exclusive property of Daraz Palace and are protected under copyright law.
Limited use for personal, non-commercial purposes is permitted, provided that Daraz Palace is clearly credited as the source in all cases.
Daraz Palace is not liable for the following:
Daraz Palace maintains the highest level of technical security; however, 100% uptime cannot be guaranteed. Any transactions affected by technical issues on the platform will be reviewed and resolved fairly.
Daraz Palace reserves the right to change, amend, or update these Terms & Conditions at any time. For significant changes, we will endeavor to notify users via email or platform notification.
Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the revised terms.
We recommend checking this page regularly to stay up to date with the latest terms and conditions.
For any questions, feedback, or complaints regarding these terms and conditions, please contact us:
We aim to provide an initial response to all complaints within 48 hours. Complex matters may take up to 7 business days to resolve.
For any dispute, we recommend contacting Daraz Palace directly in the first instance. If the matter cannot be resolved by mutual agreement, applicable laws of Bangladesh will govern the course of action.
Steps taken by Daraz Palace to ensure safe and fair gaming