Protecting your personal data is one of Daraz Palace's top priorities. This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure.
Daraz Palace ("we", "our") is one of Bangladesh's most trusted online gaming and betting platforms. We understand how valuable your personal information is, which is why this Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it safe.
This privacy policy applies to the darazpalace.net website and all its associated services. By using our platform, you are deemed to have accepted this privacy policy. If you disagree with any of the terms, please contact us or discontinue use of the platform.
Our Commitment: Daraz Palace never sells your personal information. Protecting your privacy is both our ethical and legal responsibility.
This policy has been drafted in accordance with applicable data protection laws and regulations of Bangladesh. We review this policy on a regular basis and update it as needed.
Daraz Palace collects various types of information to deliver and improve your experience. Full details are provided in the table below:
| Data Type | Details | Mandatory? |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Yes |
| Contact Information | Mobile number, email address | Yes |
| Financial Information | Mobile banking number, transaction history | Yes |
| Device Information | IP address, browser type, operating system | Automatic |
| Usage History | Game history, betting patterns, login times | Automatic |
| Location Information | Approximate location (from IP address) | Automatic |
For large transactions or regulatory requirements, Daraz Palace may request additional verification documents, such as a photo of your national ID or proof of address. This information is used solely for verification purposes.
Daraz Palace collects information in several ways. We want you to know exactly how your data reaches us:
We never collect sensitive personal information without your consent. If we ever ask for information beyond what is necessary, you are free to decline.
Daraz Palace uses your information only for specific, legitimate purposes. We never misuse your data. The main purposes for which we use your information are outlined below:
If you no longer wish to receive promotional messages, you can unsubscribe at any time through your account settings or by contacting us directly.
Daraz Palace uses industry-leading security technology to protect your data. Our security measures include:
Your data is retained for the full duration your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations and resolve disputes. After that period, data is permanently deleted.
In the event of a security breach, we will promptly notify affected users and take the necessary steps to minimize harm.
Daraz Palace does not sell your personal information. However, in limited circumstances, certain information may be shared with specific third parties:
All third-party partners are required to comply with our privacy standards and may not use your data for any other purpose. We ensure that all data transfers take place through secure channels at all times.
Daraz Palace does not share your personal information with any advertising networks or data brokers.
Daraz Palace uses cookies and similar technologies on its website to enhance your browsing experience and keep the platform running smoothly.
You can disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features.
As a Daraz Palace user, you have the following rights regarding your personal data:
To exercise any of these rights, email us at support@darazpalace.net. We will respond to your request within 30 days.
Daraz Palace strictly provides services to users aged 18 and above only. We do not knowingly collect or store any personal data from minors.
If we become aware that a minor is using our platform, the account will be closed immediately and all collected data will be deleted. If a parent or guardian suspects their child is using our platform, please contact us right away.
Protecting minors from online gaming is a social responsibility we take seriously. We are always ready to help with any concerns in this regard.
Daraz Palace reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you via email or an in-platform notification.
Any updated policy takes effect from the date shown at the top of this page. Continued use of the platform after changes are made will be considered acceptance of the new policy. We recommend checking this page regularly.
If you have any questions, complaints, or requests regarding your data or this Privacy Policy, please get in touch with us:
Your privacy matters deeply to us. If you have any concerns, don't hesitate to reach out – we're always here to help.
We protect your privacy with internationally recognized security technology and transparent policies